General Terms of Cooperation with Venues and Suppliers

Last updated: 14 August 2026

This document (the "GTC") governs the terms of cooperation between the Operator of meetplace.pl and Partners — owners of conference venues and suppliers of event services. By accepting the GTC, activating an Account or requesting publication of a Profile, the Partner declares that it has read the GTC in full, understands them and accepts them without reservation.

1. Definitions

Operator — 7777 International Sp. z o.o. with its registered office in Warsaw (02-391), ul. Mikołaja Drygały 5, KRS: 0001091860, NIP: 7011194017, REGON: 528047553 — the owner and administrator of meetplace.pl.
Partner — an entrepreneur (a natural person conducting business activity, a legal person or an organisational unit without legal personality) that cooperates with the Operator regarding the presentation of a Venue or services on the Website. The GTC are addressed exclusively to entrepreneurs and do not apply to consumers.
Website — the meetplace.pl online platform together with its language versions, sub-domains and mobile applications.
Profile — a presentation page of a Venue or Supplier on the Website (description, photographs, room specifications, contact details and other information).
Client Panel / Account — a dedicated administration panel available to the Partner after logging in.
User — any person using the Website, in particular a person sending an Inquiry.
Inquiry / Lead / Brief — a contact form or Event Brief sent by a User to the Partner via the Website.
Basic Listing — a free presentation of a Venue/Supplier with basic scope.
Premium Listing — a paid, extended presentation with additional functionalities.
Price List — the current schedule of fees for paid services, provided to the Partner or made available in the Client Panel.
Force Majeure — an external event that is unforeseeable and impossible to prevent, including natural disasters, war, acts of terrorism, epidemics, strikes, decisions of public authorities, failures of energy, telecommunications or internet infrastructure and failures of third-party service providers (hosting, payments, CDN).

2. Nature and Scope of the Operator's Services

The Website is an information and presentation platform whose sole purpose is to present Partners and to enable Users to contact Partners. The Operator acts exclusively as an intermediary providing technical tools.
The Operator is not a party to any agreement, reservation or transaction concluded between the Partner and the User, does not participate in its performance, is not an agent, broker, guarantor, organiser or co-organiser of events, and does not accept payments on behalf of the Partner.
The Operator does not verify and does not guarantee the qualifications, licences, solvency, availability or quality of the Partner. The mere presentation of a Profile does not constitute a recommendation or warranty by the Operator.
The Operator provides the services electronically "as available", to the extent and within the functionalities actually available at a given time, and may develop, modify, limit or discontinue individual functionalities.

3. Entering into a Cooperation Agreement

Cooperation is established upon: (a) acceptance of these GTC by the Partner — by signing an agreement, sending an e-mail confirmation or activating an Account; or (b) publication of the Profile at the Partner's request.
The Partner declares that it holds all authorisations to conduct the business described in the Profile and that the data provided is true, accurate and up to date.
Accounts are created by the Operator. The Partner is solely responsible for keeping login credentials confidential and for all actions performed via its Account.
The Operator may make cooperation conditional upon prior verification of the Partner and may refuse to enter into or continue cooperation without stating a reason.
The Operator has the right, at its sole discretion and without stating a reason, to refuse to add a new Venue or Supplier, as well as to refuse to create or activate a Profile.

4. Basic Listing (free of charge)

The Operator may provide the possibility of placing a Profile free of charge (Basic Listing), including: name and address, a business description (up to 2,000 characters), room specifications, up to 10 photographs, contact details, location on the map and the ability to receive Inquiries.
The Basic Listing is provided on an "as is" and "as available" basis, with no guarantee as to scope, exposure, position or continuity, and may be changed or withdrawn at any time.
The Operator reserves the right to verify, editorially revise, moderate, refuse to publish or remove Profile content, in whole or in part, without stating a reason.

5. Premium Listing (paid)

The Partner may purchase a Premium Listing extending the Basic Listing with additional functionalities (visual highlighting and priority positioning, an extended description, up to 30 photographs, presentation in promoted sections, statistics, priority forwarding of Inquiries, floor plans and other functionalities set out in the Price List or individual agreement).
Pricing, the period of validity and the scope of Premium services are specified in the individual agreement or the current Price List.
Additional functionalities are auxiliary in nature; their temporary unavailability does not constitute non-performance of the agreement and does not entitle the Partner to a refund, save as provided in section 6.

6. Remuneration and Payments

Fees for paid services are set out in the Price List or individual agreement and are net amounts to which VAT is added at the applicable rate.
Unless agreed otherwise, fees are payable in advance, on the basis of a VAT invoice, within the payment period indicated on the invoice.
In the event of a delay in payment, the Operator is entitled to statutory interest for late payment in commercial transactions and to suspend or limit the provision of paid services (including hiding the Profile) until the outstanding amounts are settled, without this constituting non-performance of the agreement by the Operator.
Fees paid are non-refundable, in particular in the event of early termination of cooperation by the Partner, the Partner's failure to use functionalities, or termination of cooperation by the Operator due to the Partner's fault. This does not affect the mandatory rights of consumers, which do not apply to Partners being entrepreneurs.
The Operator may amend the Price List with respect to future billing periods in accordance with section 21.
Any set-off of the Partner's claims against the Operator's claims requires the Operator's prior written consent.

7. Partner's Obligations

The Partner undertakes to: provide true, up-to-date and complete information; promptly update data upon any change; respond to Inquiries within no more than 48 business hours; comply with applicable law (in particular GDPR, consumer law and fair competition); refrain from unlawful, offensive, misleading or infringing content; and hold the rights to all materials provided.
The Partner is solely responsible for the performance of agreements concluded with Users, including availability, quality, safety, prices, invoicing and complaint handling.
The Partner shall hold all licences, permits, insurance and authorisations required to conduct its business and to perform services for Users.
Failure to respond to Inquiries, repeated User complaints or a negative outcome of verification entitle the Operator to hide or remove the Profile.

8. Prohibited Actions of the Partner

The Partner must not, in particular: (a) provide false, misleading or outdated data; (b) publish or solicit false, purchased or manipulated Reviews, or manipulate statistics, rankings or the reservation system; (c) use bots, scraping, automated data collection or interfere with the Website's operation or security; (d) resell, transfer or make Leads or Users' data available to third parties, or use them for purposes other than responding to the Inquiry; (e) impersonate other entities or infringe the rights of third parties; (f) bypass the Website's mechanisms or fees; (g) use the Website in a manner contrary to the law, good practice or its intended purpose.
A breach of this section entitles the Operator to immediately suspend or remove the Profile, terminate cooperation with immediate effect, retain fees paid and pursue claims for damages.

9. Operator's Obligations

The Operator undertakes to use reasonable efforts to: ensure the availability of the Website (subject to technical and maintenance breaks and Force Majeure); present the Profile in accordance with the materials provided; forward Inquiries to the Partner; and inform the Partner of significant changes.
The Operator's obligations are obligations of due diligence (best efforts), not obligations of result.

10. Disclaimers and No Warranties ("as is")

The Website and all services are provided "as is" and "as available". To the fullest extent permitted by law, the Operator excludes all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness or uninterrupted or error-free operation.
The Operator does not guarantee, in particular: any specific number of views, Inquiries, Leads, reservations, conversions, revenue or return on investment; any specific position, ranking or visibility in search results (including Google) or on the Website; the accuracy of statistics presented; the availability, correctness or continuity of third-party services (maps, payments, e-mail, hosting); or the quality, intentions or solvency of Users.
Statistics, estimates, aggregate figures and forecasts presented in the Website or in marketing materials are indicative only and do not constitute a warranty or an assurance within the meaning of the Civil Code.
The statutory warranty for defects (rękojmia) is excluded to the fullest extent permitted by law in relations with the Partner.

11. Copyright and Licence

The Partner grants the Operator a free-of-charge, non-exclusive, territorially unlimited licence to use the materials provided (texts, photographs, logos) for the purpose of presenting the Profile and promoting the Website — including on search results pages, in blog articles, rankings, social media and promotional materials — with the right to sub-license to entities cooperating with the Operator and to make derivative modifications (formatting, cropping, compression, watermarking).
The licence remains valid for the duration of the cooperation and for 12 months after its termination (in respect of archival materials, cache and copies held by search engines and third parties).
The Partner warrants that it holds all rights to the materials provided and that their use does not infringe the rights of third parties, and assumes sole responsibility in this respect.

12. Personal Data Protection

The Operator is the controller of the personal data of the Partner's contact persons; Users' data is processed in accordance with the Privacy Policy.
With respect to Users' data received in connection with an Inquiry, the Partner is an independent controller and undertakes to process such data solely for the purpose of responding to the Inquiry and potentially concluding an agreement with the User, in accordance with the GDPR.
The Partner must not use data from Inquiries for its own marketing purposes without a separate legal basis, and shall be solely liable for a breach of this obligation, releasing the Operator from any related claims.
Where entrustment of data processing is required, the parties shall conclude a separate data processing agreement.

13. Liability and Exclusions of Liability

To the fullest extent permitted by law, the Operator shall not be liable for, in particular:
1. the truthfulness, legality, quality or timeliness of information, materials, offers or prices provided by the Partner;
2. the conclusion, content, performance or non-performance of agreements between the Partner and Users, including no-shows, cancellations, complaints, damage or disputes;
3. the actions or omissions of Users, Partners or other third parties;
4. lost profits, loss of data, loss of reputation, loss of contracts or clients, and any indirect, incidental or consequential damage;
5. the results of cooperation, in particular the number and quality of Inquiries, Leads, reservations or revenue;
6. the temporary or permanent unavailability of the Website, errors, interruptions, data loss, maintenance, updates, migrations or changes to functionalities;
7. the operation of third-party services and infrastructure (hosting, payments, maps, e-mail, CDN, search engines) and hacking attacks, malware or unauthorised access despite the application of appropriate safeguards;
8. consequences of the removal, hiding, moderation or refusal to publish a Profile or content in accordance with the GTC;
9. events of Force Majeure.
The Operator's total aggregate liability towards the Partner (contractual and tortious in aggregate) is limited to the amount of the net fees actually paid by the Partner to the Operator in the 12 months preceding the event giving rise to the liability, and in the case of the Basic Listing (free of charge) the Operator's liability is excluded to the fullest extent permitted by law (the Basic Listing being a service provided free of charge). The Operator's liability for lost profits is excluded.
The above limitations and exclusions do not apply to liability that cannot be excluded or limited under mandatory provisions of law, in particular for damage caused intentionally.
Any claims of the Partner against the Operator shall lapse if not asserted in writing within 6 months of the occurrence of the event giving rise to them.

14. Indemnification

The Partner shall release and hold the Operator harmless from any claims, proceedings, liabilities, damage, costs and expenses (including reasonable legal costs) asserted by Users or third parties (including authorities) in connection with: the Partner's Profile, materials or content; the services provided by the Partner; a breach of the law or the GTC by the Partner; or an infringement of the rights of third parties (including copyright and personal data).
The Operator shall promptly notify the Partner of any such claim and may — at the Partner's cost — participate in the defence.

15. Non-circumvention and Loyalty

The Partner undertakes not to take actions aimed at circumventing the Website's mechanisms or fees, in particular not to induce Users who contacted the Partner via the Website to conclude or settle transactions outside the Website in order to avoid fees, where the fee model provides for such fees.
The Partner shall refrain from actions detrimental to the Operator, the Website or its reputation, including denigration, unfair competition and inducing other Partners to breach the GTC.

16. Confidentiality

The parties undertake to keep confidential the commercial, technical and organisational information obtained in connection with the cooperation (including the terms of individual agreements, the Price List and non-public functionalities), both during the cooperation and for 3 years after its termination.
The confidentiality obligation does not cover information that is publicly available or the disclosure of which is required by law or by a competent authority.

17. Force Majeure

Neither party is liable for non-performance or improper performance of its obligations to the extent caused by Force Majeure.
A party affected by Force Majeure shall notify the other party and use reasonable efforts to limit its effects. If Force Majeure persists for more than 60 days, either party may terminate the cooperation with immediate effect, without any liability for damages on that account.

18. Duration, Suspension and Termination of Cooperation

Basic Listing: for an indefinite period; may be terminated by either party at any time — by the Partner by message to [email protected], by the Operator with 7 days' notice or with immediate effect on the grounds set out below.
Premium Listing: for the period specified in the agreement; renewed automatically for a further period unless terminated with 30 days' notice before the end of the current period.
The Operator may suspend the provision of services (including hiding the Profile and access to the Account) or terminate cooperation with immediate effect in the event of: a material breach of the GTC; the provision of false data; a breach of section 8; delay in payment; failure to respond to Inquiries for more than 60 days; cessation of business, insolvency or restructuring of the Partner; or acting to the detriment of the Operator, the Website or Users.
Suspension or termination for reasons attributable to the Partner does not entitle the Partner to a refund of fees paid or to compensation.
After termination, the Operator shall remove or deactivate the Profile within 14 business days and may retain archival data for the period necessary to pursue or defend against claims (up to 6 years) and to comply with legal obligations.

19. Reviews and Moderation

Users may post Reviews about the Partner; Reviews are moderated in accordance with the Terms of Service.
The Partner may respond to Reviews and report a Review for verification if it believes the Review breaches the Terms of Service. The Operator shall consider a report within 14 days.
The Operator does not remove negative Reviews solely at the Partner's request where the Review complies with the Terms of Service and reflects a genuine User experience.

20. Complaints

Complaints concerning the Operator's services may be submitted to [email protected], indicating the Partner's details, the subject of the complaint and the circumstances justifying it.
The Operator shall consider a complaint within 14 days of receipt of a complete complaint. The complaint procedure exhausts the amicable route of pursuing claims prior to referring a matter to court.

21. Amendments to the GTC

The Operator may amend the GTC and the Price List for important reasons (changes in law, functionality, security, business model or costs).
The Operator shall notify the Partner of amendments by electronic means with at least 15 days' notice. Amendments apply to future billing periods.
If the Partner does not object within the notice period, it shall be deemed to have accepted the amendments. In the event of an objection, the Partner may terminate cooperation with effect at the end of the current billing period.

22. Miscellaneous

Assignment: the Operator may transfer its rights and obligations to a third party (in particular as part of a business succession); the Partner may do so only with the Operator's prior written consent.
Severability: if any provision of the GTC proves invalid or ineffective, the remaining provisions remain in force, and the invalid provision shall be replaced by a provision that most closely reflects its economic purpose.
No waiver: the Operator's failure to exercise a right does not constitute a waiver of that right.
Notices: notices are delivered electronically to the e-mail addresses indicated by the parties; a message is deemed delivered upon its dispatch to the correct address.
Entire agreement: the GTC together with the individual agreement and the Price List constitute the entire agreement between the parties and supersede any prior arrangements. In the event of any conflict, the individual agreement prevails.
The GTC are drawn up in Polish and English; in the event of any discrepancy, the Polish version prevails.

23. Final Provisions

Matters not regulated by the GTC shall be governed by Polish law, in particular the Civil Code and the Act on the Provision of Electronic Services.
Any disputes shall be resolved amicably; failing agreement, they shall be settled by the common court having jurisdiction over the Operator's registered office.
The GTC form an integral part of the cooperation agreement and enter into force on 14 August 2026.

Operator:
7777 International Sp. z o.o.
ul. Mikołaja Drygały 5, 02-391 Warszawa
KRS: 0001091860 | NIP: 7011194017 | REGON: 528047553
E-mail: [email protected]